WHERE CAN I COLLECT MY PARCEL?
You may select the self-pick up option and you may collcet it at the address as the following:
URT Design
10A, Lorong Seratus Tahun,
10400 Georgetown,
Pulau Pinang, Malaysia.
WHAT’S THE SHIPPING COST?
West Malaysia : Flat Rate RM8
East Malaysia : Flat Rate RM11
Your order will be sent out via Citylink. All shipping charges will be calculated automatically when your check
WHEN WILL I RECEIVE MY PARCEL?
URT Design process your order within 1-3 working days and dispatch your order to our default logistics partner Citylink. Delivery time is approximately 1-3 working days once item shipped, depending on the area.
WHERE CAN I FIND MY TRACKING NUMBER?
Tracking numbers will be provided by email once shipped. Kindly check your SPAM/JUNK folder if it is not found in INBOX.
WHERE CAN I TRACK MY PARCEL?
Please use the following link to track your order status.
CITYLINK: https://www.tracking.my/citylink
I HAVEN’T RECEIVE MY PARCEL. WHO DO I CONTACT?
Please access to CITYLINK website to track your parcel status first. Otherwise, please email info@urt.com.my
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